20th Anniversary Mac (1997)
Proof positive that raising the bar of expectations is only dangerous if you can’t clear that bar. Apple intended the 20th Anniversary Mac (TAM) for executives. It was a good machine, well designed and capable. Apple’s plan was to run a limited number of TAMs, price them right ($9,000) then sit back and count the money. The design was spectacular, one of the first for Jony Ive, who is now Apple’s CDO. The TAM featured an LCD display, at a time when most computers were CRT. Below the display was a vertical insert CD-ROM tray and two Bose speakers. The package included a stylish subwoofer to boot. The problem was, nobody was willing to pay $9,000, so they dropped the price to $7,500, then $3,500, then eventually just under $2K. These drops were a service nightmare as people who paid top dollar wanted rebates, which Apple obliged. The good news was, the last units sold within two weeks of the last price drop.